Working hours: Monday-Saturday 9:00am-7:00pm
+86 19875861135
support@eggkitpo.com
support@eggkitpo.com
Su Zhou Yue Shi Bo Limited Company
Loss of paper instruction manuals
2024-04-23 [ Other Questions ]
First of all, you could send an email to us. We will reply to you as soon as we see the email and send you the corresponding user manual. Also, you could find the corresponding product model in the website, the article description has the d......
2024-04-23 [ Other Questions ]
All our EGGKITPO products have 1 year limited warranty. If you have any issue with your product, feel free to contact us, and we will reply to you at the first time we see the email. It is our honor to help you. We look forward to your sug......
Why does the new griddle have some marks on the plate surface？
2024-04-23 [ Griddle after-sales solutions ]
There are two possible reasons for marks on a new griddle: If the package of the grill is intact but has oil film on the surface is used to protect the surface of it to avoid be rusted. SOLUTION: Just clean the surface. And fee......
2024-04-23 [ Griddle after-sales solutions ]
The grill doesn't heat up any more could be that the internal elements have been used for a long time and need a replacement thermostat. Just contact the after-sales customer service on this specific issue and she will help you to solve it.......
Power light on, heat light not on?
2024-04-23 [ Fryer after-sales solutions ]
The power light is on but the heat light does not come on for the following possible reasons a.our fryer will be automatically cut off power if temperature reaches 464℉ for overheat protection. If you find the fryer not working properly, ma......